Carers & cared for

There are many different forms of abuse and they all result in behaviour towards a person that deliberately or intentionally cause harm. It is a violation of an individual’s human and civil rights and in the worst cases can result in death.

What is the role of the carer?

The roles and responsibilities of carers vary as much as the people they support. The duties of a carer can include:

  • Practical tasks such as, tidying the house, doing washing, ironing, paying the bills, cooking meals, shopping
  • Personal care including, dressing, washing, lifting, giving medication or collecting prescriptions, attending doctors’ appointments
  • Emotional support such as providing a listening ear, giving support and advice, giving reassurance.

This is a small sample of the extensive list of tasks that carers may undertake.

If you are not in a paid caring role and you are taking on some of these roles and responsibilities you can get support to help you do this. As with all caring roles whether paid or unpaid being aware of safeguarding is paramount in order to support adults at risk of harm.

Please see below for some of the support for carers and cared for.

Who are 'adults at risk of harm?

The safeguarding duties apply to an adult who:

  • is 18 and over

  • has needs for care and support (whether or not the local authority is meeting any of those needs)

  • is experiencing, or at risk of harm of, abuse or neglect and as a result of those care and support needs is unable to protect themselves from either the risk of harm of, or experience of abuse or neglect.

Who may have care and support needs?

This may be a person who:

  • is elderly and frail due to ill health, physical disability or cognitive impairment
  • has a learning disability and or a sensory impairment
  • has mental health needs including dementia or a personality disorder
  • has a long term illness/condition
  • misuses substances or alcohol.

What is the definition of abuse?

Whilst neither the Care Act of 2014 nor its statutory guidance specifically defines abuse, it does state that professionals should not limit their view of what constitutes abuse or neglect as it can take many forms and the circumstances of the individual case should always be considered.

The Care Act statutory guidance goes on to provide a detailed definition of each of the ten types of abuse which is listed below. Further to this, the guidance highlights that incidents of abuse may be one-off or multiple, and affect one person or more. Therefore professionals should look beyond single incidents or individuals to identify patterns of harm.

Where does abuse occur?

Abuse can occur anywhere and is not confined to any one setting. Just because there are no records of abuse having occurred does not mean it has not happened or is happening now.

It is important to remain alert for the signs at all times, for example abuse can occur in:

  • a nursing, residential or day care setting
  • a person's own home
  • another place previously assumed safe for example; prison
  • a hospital or public place
  • education, training or a workplace setting

Resources for carers and the cared for

Autism Partnership Board

The Autism Partnership Board consists of a multi-agency membership including carers and self-advocates. They meet to decide what needs to happen to make the lives of autistic people better.

The key function of the East Riding Autism Partnership Board is to ensure a consistent approach to service improvement and access for autistic people and their families/carers across all key agencies and partners.

How frequent are the Autism Partnership Board meetings?

The Autism Partnership Board meets every 2 months for a full meeting, however, there are regular sub-group meetings throughout the year which feedback to the main board. Extraordinary meetings may be called to address specific issues or challenges as and when required.

How do I get involved?

Lots of different people can be part of the Partnership Board. We would really like to hear from local people with a learning disability and family carers.

If you would like to get involved, please contact Rebecca at Inclusion North by calling 07496 229661 or by email:

Email: rebecca@inclusionnorth.org

Autism Voice Group

To find out more about having your voice heard by becoming part of a self-advocacy group in the East Riding please see the flyer below:

Download the Autism Voice Group information flyer (pdf 1.7mb)

Calling all care givers

We would like your help. We are currently looking at how training and support can be better provided to people who take on a caring role.

We are aware that it can sometimes be difficult to access the information and training to support or equip you in your caring role when you are looking after someone else or providing a caring role in a professional capacity.

We would really like your input in to how training and information can be provided to support you in the best way.

We would appreciate it if you could take 10 minutes to complete this questionnaire. Your answers will remain anonymous unless you choose to leave your details to be contacted for support in your caring role.

Survey: Carers' access to training and information

Carers to share their pandemic experiences

Call for carers to share their experiences after a year of the COVID-19 pandemic

We are calling on all carers to share their experiences to help improve support after a year which has seen enormous challenges for all those working in the health and social care sector, those using the services and their loved ones.

Healthwatch survey - Share your views

Carers UK Digital Resource for Carers

A digital platform has been created to host a wealth of support, advice and free resources for informal carers in the East Riding who need access to information that is relevant to their situation.

The Carers UK Digital Resource for Carers, brings together a number of specially-designed digital products and online resources all in one place to get the best results for carers and help organisations provide comprehensive information and support them in their caring role, including local bespoke information.

The resource is being offered by East Riding of Yorkshire Council in partnership with the Carers Advisory Group and the East Riding Clinical Commissioning Group (CCG), who will ensure this is promoted through GPs, community services, wider health services and the voluntary and community sector.

Please see the information and links below to see how to access the site and what the site has to offer:

Carers UK Digital Resource for Carers website

Create an account using your free access code: DGTL 2601

For those who are not able to access the information online, please call our East Riding Carers Support Services on (01482) 396500.

East Riding Care Directory

The Care Directory is a comprehensive brochure containing information about care homes, domiciliary care agencies, community based day opportunities and housing related support. This directory of care services has been prepared by East Riding of Yorkshire Council to help if you:

  • Are thinking of moving into a care home
  • Need a short break, sometimes called respite care, in a care home
  • Are looking for a home for a relative or friend
  • Are seeking care within your own home from a domiciliary care provider

Care Directory Issue 48 - Spring 2023

East Riding Carers' Support Network meeting

The next meeting for the Carers' Support Network will take Thursday 25 May, 12.30 - 1.30pm via Microsoft Teams.

The Carers' Support Network gives you a great space to discuss your caring experiences with other people in a similar situation to yourself gaining support and forming friendships.

Learn from each other and give an opportunity to share useful techniques you've discovered while caring for a family member or loved one.

The network meets on the last Thursday of every month at 12.30 - 1.30pm.

To sign up, email the carers' team at ercarers@eastriding.gov.uk or contact Elaine Holtby, Network Rep and Team Manager for the Carers' Support Service at elaine.holtby@eastriding.gov.uk.

East Riding Learning Disability Partnership Board

This meeting is for people with a learning disability, family carers and service providers in East Riding to come together to discuss what is happening for people with a learning disability in the local area.

The partnership aims to give people with a learning disability who live and work in East Riding a voice.

The partnership are always looking for people with lived experience and want to share information and ideas that will help to improve the lives of people with a learning disability and family carers.

Partnership Board Invite (pdf 289kb)

Goole Dementia Activity Group

Socialise with other people affected by dementia

Come along to your local activity group in The Courtyard, Goole.

Try out craft activities, indoor boules, games and quizzes. Improve your confidence, chat with others in a similar situation or get advice from highly skilled staff who are on hand to support you.

For more information please take a look at this poster (pdf 1.3mb)

The Herbert Protocol

Caring for someone who has dementia and worry that they might go missing?

For people living with or caring for someone with dementia, this may be quite common. The Herbert Protocol is a national scheme adopted by Humberside Police and other police services across the country.

Please click on the links below for more information:

Herbert Protocol - 60 Second Briefing - (435kb)

Herbert Protocol - Adult at Risk Profile (288kb)

Herbert Protocol - Do you care for someone who has dementia and worry that they might go missing? (1.9mb)

Learning Disability Speak-Up Group

Come to have your voice heard, have a say and help make services and support better.

When - Friday, 21 April 2023, 13:00 to 15:00

Where - Worklink, Learning Resource Centre, Cottingham HU16 5YF.

Please see leaflet flyer below for more information:

Learning Disability Speak-Up Group - Flyer April 2023 (pdf 253kb)

Mental Health Chat events

East Riding of Yorkshire Council and East Riding of Yorkshire Health and Care Partnership are keen to hear from people who have lived experienced of mental health issues or an interest in mental health.

Please see the flyer below to find out more about the Mental Health Chat events happening in 2023.

Mental Health Chat - 2023 Dates (pdf 534kb)

National Autistic Society - Left stranded report

Left stranded: The impact of coronavirus on autistic people and their families in the UK

The coronavirus outbreak has impacted everyone’s life but for autistic people and their families, it has left them completely stranded.

The following report highlights the often devastating impact this has had.

National Autistic Society - Left stranded report (1.4mb)

Find out more at:

National Autistic Society website

We Care - East Riding Newsletter for carers

'We Care' is a newsletter for carers to express their views and we welcome your contributions.

Please send contributions to East Riding Carers Support Service, 18 Wednesday Market, Beverley, HU17 0DJ.

Email: ERCarers@eastriding.gov.uk

FREEPHONE: 0800 917 6844 or (01482) 396500

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East Riding Autism Voice Group

Please see information about a new group being created in the East Riding. Find out more about having your voice heard by becoming part of a self-advocacy group in East Riding. Please see the flyers attached which have details of who to contact and some questions on how you think we can create a more autism friendly East Riding.

Download the Autism Voice Group Flyer & Information (pdf 1.7mb)

Download the Autism Friendly East Riding questionnaire (word 345kb)

Are you worried that an adult is at risk?
Report a concern
Emergency out-of-hours phone number
01377 241273



Emergency out-of-hours email
amph.outofhoursteam@eastriding.gov.uk