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Care homes ban relatives who complain

User AvatarPosted by Kathryn Platten at 02/11/2016 14:05:20
Hundreds of care homes are banning relatives from visiting elderly residents over complaints about quality of care, the BBC's Victoria Derbyshire programme has learned.

A Sommerset care home prevented a man from visiting his 93-year old father.

And the children of a woman in a home in Essex say she was evicted after they made a complaint.

The dare homes said they had investigated the issues raised by the families.


To read this article in full, please visit www.bbc.co.uk (external website opens in a new window)



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